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Friday, October 19, 2007

SharePoint V3: Error: Your Client Does Not Support Opening This List In Windows Explorer

DESCRIPTION:

SharePoint V3: Error: Your Client Does Not Support Opening This List In Windows Explorer



Users who are running IE 6 are are unable view SharePoint document libraries in Windows Explorer view. Users who have IE 7 do not have this problem.

SOLUTION:

IE 6 doesn't support Windows Explorer View when the URL is more than 100 character URLs. If it is not feasible to upgrade to IE 7, there are a couple KB articles that explain the details and provide instructions to obtain a patch that remedies this issue.

KB 923906
When you try to open a folder in a Windows SharePoint Services 3.0 document library in Explorer View, the folder does not open
http://support.microsoft.com/kb/923906

KB 325355
You cannot access Word documents by using Outlook Web Access on a server that is running SharePoint Portal Server
http://support.microsoft.com/kb/325355/

2 comments:

Anonymous said...

I'm using IE 7 and still experiencing this problem. Any advice?
MH

Stephanie said...

I have a similar problem, but I am running IE 7 and I am the only one having the issue. I am unable to view documents in explorer view through Sharepoint. I get this error:

"Documents in this folder are not available. the folder may have been moved or deleted, or network problems may be preventing a connection to the server."

The path is not over the character limit, it is actually very short. I have search and search online but can't find a resolution.

Any thoughts?

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