Monday, May 21, 2007

SharePoint Error: Service Unavailable

Description:
Users receive "Service Unavailable" error when they point their browsers at the SharePoint site

Solution:
* Administrative Tools > Services > SQL Server Service > Log On Tab
Set the identity to a domain user account
Restart the service
* IIS Manager > Application Pools > Application Pool Properties > Identity Tab
Set the identity to a domain user account (e.g. use same as sql server service account)
* Start > Run > IISReset

See Also:
Microsoft Support KB973917: Description of the update that implements Extended Protection for Authentication in Internet Information Services (IIS) http://support.microsoft.com/kb/973917
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5 comments:

  1. Anonymous11:05 PM EDT

    not solved my problem, but still thanx for your blog entry

    ReplyDelete
  2. Anonymous1:46 PM EDT

    Hi Nicholas,

    Really thanks for your solution.
    It fixes my problem.
    Thanks.

    ReplyDelete
  3. Anonymous9:20 AM EDT

    Thanks for your post




    Thanks a lot




    by
    veerendra patil

    ReplyDelete
  4. Anonymous9:21 AM EDT

    Than Q

    ReplyDelete
  5. Rohit Rajdev10:42 AM EST

    http://epmimplementations.blogspot.com/2010/02/sharepoint-service-unavailable-error.html

    I found the perfect solution

    ReplyDelete